Frequently Asked Questions



What is chaga?

Siberian chaga (Inonotus obliquus) is a wild mushroom that grows on birch trees in extremely cold regions of northern latitudes, including Siberia, Alaska, Baltic regions, Scandinavia, and northern Canada, where temperatures fall below -30°F for the 2-3 months per year required to sustain maximum growth and potency. Chaga mushrooms grow naturally on birch trees through a parasitic relationship that allows the mushroom to absorb life-sustaining nutrients from the tree. The sterile conk appears in irregular formations and resembles a clump of burnt charcoal. It is not the fruiting body of the fungus, but rather a mass of mycelium, which appears black in color due to an abundance of melanin. Siberian chaga mushrooms are wild harvested only after 20 years of growth and cannot be commercially cultivated.

Chaga mushroom is classified scientifically as a non-toxic fungus in the Hymenochaetaceae family of Basidiomycota mushrooms and is far superior to the rest of 150 species of Basidiomycetes that are used medicinally. Western Medicine is now beginning to study, evaluate, and test chaga mushroom for the active compounds underlying its historically understood homeopathic benefits. Whole supplements containing chaga mushroom offer a complex balance of active compounds, delivery mineral structures, and co-agents, more effectively sustaining a healthy immune balance than synthesized isolated compounds.

What are the ingredients in Chaga Extract?

Our premium chaga extract includes only two ingredients: chaga mushroom extract and energized purified water. Unlike other chaga products on the market, alcohol is never used throughout our manufacturing process.

Our chaga extract is created through an innovative, proprietary process that extracts the highest content of Phytonutrient compounds. Only energized purified water is used in the process to enhance the potency and allow the body to quickly absorb, assimilate, and utilize the immense amount of nutrients at the cellular level.

Where is Chaga Extract sourced from?

Our chaga mushrooms are ethically and sustainably wild-harvested in Siberia and extracted in South Korea using an innovative, proprietary process that ensures the highest content of phytonutrient compounds.

Is Chaga Extract approved by the FDA?

Chaga Extract is considered a dietary supplement, and while the FDA does not approve dietary supplements, they do regulate them and require compliance with Current Good Manufacturing Practices (CGMPs) for Dietary Supplements. We are proud to say that we are compliant in all regulatioins and manufacturing processes.

Is Chaga Extract safe?

Yes! Our premium chaga extract is wildcrafted, which means that it grows organically in nature. Chaga is a non-toxic mushroom that is highly regarded as a dietary supplement and has been used by humans for over 400 years with no known side effects. However, it is advised that anyone with mushroom allergies consult a physician prior to use.

Are there any conflicts with medications?

While there are currently no known contraindications or adverse side effects when taking Chaga Extract at the recommeneded usage, we do advise that anyone taking medication consult with their physician prior to use.

In particular, anyone taking medication for diabetes that assists with lowering blood sugar levels or a blood thinning medication should consult a physician.

What is the recommended dosage?

We recommend that adults take one full dropper, or 1ml, 1-2 times per day. For twice a day usage, we recommend one dose in the morning and one in the evening. The liquid extract can be mixed with any beverage or taken directly under the tongue.

One bottle of chaga extract contains 50 ml, or 50 servings. For those taking 1 serving per day, a bottle should last about 50 days.

Is Chaga Extract safe for children?

While our Chaga Extract is intended for adult use, children may also benefit from taking small dosages. We recommend consulting a pediatrician prior to any use with children.

Is Chaga Extract safe for women who are pregnant or nusing?

Unfortunately, there is not enough research on this topic for us to make any specific claims. We recommend that women who are pregnant or nursing consult with their physician or OBGYN prior to use.

Is Chaga Extract vegan?

Yes, our Chaga Extract is vegan!

Is Chaga Extract gluten-free?

Yes, our Chaga Extract is gluten-free!

Is Chaga Extract non-GMO?

Yes, our Chaga Extract is made with non-GMO ingredients!

Orders & Shipping

Do you offer samples?

We do not offer any samples at this time, but this may change in the future!

How do I use promo codes?

Most of our promo codes are applied automatically once your cart qualifies for a discount! If there is more than one promo code available for the items in your cart, then a discount code field will appear during checkout. If there are no available discounts for the items in your cart, then you will not see a field for discount codes.

When will I receive my order?

All orders are processed and shipped within 1-2 business days. From there, it typically takes 1-5 business days for shipping. If you have not received your order after 7 business days, please check the provided tracking information or get in touch with us.

What is your return policy?

We want you to love our product as much as we do! If you are not completely satisfied with your purchase, you can return any unopened and unused bottle within 30 days for a full refund. For more information, please see our return policy.


What qualifications are needed for a wholesale account?

Wholesale accounts are available to distributors, retailers, and bulk buyers. Business license verification and reseller certificate may be required for approval.

What are the benefits of a wholesale account?

Wholesale accounts receive a substantial discount off of suggested retail price (MSRP) as well as bulk purchasing options.

How do I apply for a wholesale account?

Please complete our Wholesale Inquiry Form and one of our team members will be in touch within 1-2 business days.